fujiPrivacy Policy

This page describes what we collect when you use fuji and how we keep that data protected. We take your privacy seriously and are committed to transparent practices across our platform.

We operate fuji as a gaming and sportsbook operator in jurisdictions where our services are legally permitted. Our data handling follows applicable data-protection principles and your local law. When you create an account, deposit funds, or place activity on fuji, we process personal information to verify your identity, process payments, and deliver our service.

What we collect on fuji

We collect information in several categories. First, we gather account and identity data: your name, date of birth, email address, and phone number when you register on fuji. We require this to verify your identity and comply with local anti-money-laundering rules.

Third, we log activity and gameplay data: which games you play on fuji, bet amounts, session timestamps, and device information (IP address, browser type, operating system). This helps us detect fraud, improve our platform, and fulfil regulatory obligations.

Fourth, we use cookies and similar tracking technologiesWhen you visit fuji, we set cookies to remember your login status, language preference, and betting history. These cookies improve user experience and help us understand how players interact with our platform. You can manage cookie settings in your browser; disabling cookies may limit some fuji features.

We also collect optional information when you contact our support team—your message content, screenshots, and any additional details you share to resolve an issue.

How we use your data

Fraud prevention and account security drive much of our monitoring. We analyse login patterns, bet sizes, and device changes to detect unauthorised access and protect your fuji account. If we detect suspicious activity, we may temporarily restrict your account or request additional verification.

Customer support and service improvement rely on your data. We review gameplay patterns to help troubleshoot bugs, test new games, and optimise our platform. We may also use anonymised, aggregate data to understand which sports (Liga 1, Piala AFF, Champions League) and game types attract fuji users, helping us shape our product roadmap.

Marketing and promotions are optional. If you consent, we send you emails or SMS about special offers on fuji—for example, bonus matches around Idul Fitri or Idul Adha, or cashback on specific games. You can unsubscribe from marketing emails at any time via your fuji account settings.

Third-party processors and data sharing

We do not sell your personal information. However, we share data with trusted partners to operate fuji:

• Payment processors and banks: Your transaction details are shared with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment operators, and our banking partners (online payment, e-wallet, mobile banking, local payment) to process deposits and withdrawals.
• Identity-verification providers: We may use third-party services to validate your ID documents and cross-check your information against fraud databases.
• Hosting and analytics providers: Our servers and analytics tools may be hosted outside your jurisdiction. These providers process server logs and aggregated usage data to keep fuji running smoothly.
• Regulatory and law-enforcement authorities: We may disclose your information if required by court order, subpoena, or applicable law.

We maintain data-processing agreements with all third parties to ensure they handle your information according to privacy principles comparable to our own.

Your rights and account control

Depending on your jurisdiction, you may have the right to request access to your personal data, correct inaccuracies, or request deletion. To exercise these rights, contact our support team via the About us page and describe your request. We will respond within a reasonable timeframe.

You can also update your profile information directly in your fuji account settings. To request a password reset, use the "Forgot Password" link on the login page. If you wish to close your fuji account permanently, we can initiate that process; note that we retain some data for legal and audit purposes for a limited period after account closure.

Data retention and security

We keep your data only as long as necessary. Active account data is retained while your fuji account is open. After account closure, we retain transaction records, identity documents, and betting history for a minimum period (typically several years) to comply with anti-money-laundering regulations and for dispute resolution.

We protect your information using industry-standard encryption (HTTPS for web traffic, TLS for data in transit). Our servers employ firewalls, intrusion detection, and regular security audits. However, no system is completely risk-free; we cannot guarantee absolute security against all threats.

If we experience a data breach, we will notify affected users as required by law and provide guidance on protecting your fuji account.

Our commitment to you

We are committed to keeping your fuji experience private and secure. This policy reflects our current practices; we may update it as our platform evolves or as laws change. Material changes will be announced via email or a notice on fuji.

Our services are available only where local law permits. Users are responsible for verifying that access and use of fuji comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online gaming or wagering is prohibited.

If you have questions about our privacy practices or wish to make a data-protection request, please contact us via the channels listed on the About us page. We welcome your feedback on how we can better protect your information on fuji.